Problem
The website's original design can be overwhelming for users due to the abundance of information, and it can be challenging to book vacations as the site redirects users to book flights and hotels on external websites.
Solution
Improve the online vacation booking experience by implementing a sequential booking system that simplifies the process for both new and returning customers.
Improve the online vacation booking experience by implementing a sequential booking system that simplifies the process for both new and returning customers.
Redesigned website
Original website
For the website redesign, I focused on simplifying the vacation booking process by creating four steps, choosing a destination, booking a flight, booking a hotel, and selecting a rental car. Each step can easily be skipped or edited before reviewing and purchasing the entire trip. Users can also create an account that will allow them to view previous rebook and previous trips.